The services were top-notch, the room was clean and peaceful with added amenities like Tea, quick WiFi, and all the essentials, the heated pool was a great bonus.

modern, confort, cleaness, quiet, good breakfast.

suroundings are not attractive. Far from the city center.

Newish build - good rooms,

The actual location is not great - to far from the city to walk and not a pleasent area.The hotel was empty of guests, the staff apperaed bored but were mostly helpful. The pool area was nothing like it suggests in the hotel pictures, and the Spa next door was dirty and staff there were unhelpful.

The staff were perfect and kind

The location was unbeatable. the breakfast had a very large selection of food, fruit, and cakes

Enchanting and absolutely fabulous hotel, we liked this place.

everything was excellent, nice staff, marvellous location short walk to a single stream, a downtown and big shopping mall. provided breakfast was the best with a very large selections of food and fully cooked, exceeded our expectations. the service offered was excellent, the room was quiet with bathroom and several electrical sockets.

Facilities & services were very good. The willingness of the staff to help was exceptional. The hotel employees were excellent.

Most of my activity was in central Krakow, so continually getting taxis to and from the hotel was always a bit of a problem. However, the hotel staff were always able to call and book a taxi whenever it was required.

Absolutely fabulous hotel with an unbeatable location very near to the city center

The breakfast was super. Our room was huge and large. - Hypoallergenic pillows and down pillows were provided. - Coffee and a kettle were included in the room

Good staff, free but slow wireless.

Unusable shower - almost boiling water constantly waving to icy cold and back. Expensive parking lot, high prices in the restaurant. Breakfast quite good but not suitable for four stars. Located a bit far from the city centre.

Friendly and helpful staff, good sized rooms, well maintained property, free in room wifi, free parking, free access to swimming pool

The restaurant serves gourmet meals (not necessarily a minus, but I prefer classic food); the location in not great and access to the city center is cumbersome.

The breakfast here is top-notch 🥞, serving a wide variety of fully cooked options and a great selection of cakes to choose from.

Check in was very efficient

The to the hotel related pool was very dirty and very poor equipped. Although it is a private ownership pool the hotel website mentions it as their facility. Also the breakfast is by far not representing the four star status of the hotel.

Prices in bar / restaurant way too high.

The hotel is enchanting and fabulous. the rooms are immaculate. the services are excellent, including a heated pool. Guests can use on-site parking.

Lovely modern design, exceptionally clean and food delicious. We were more than happy with the hotel which exceeded our expectation

Just a bit too far out from the centre of Krakow but the Krakow Shuttle service was fantastic

I really enjoyed the enchanting and absolutely fabulous hotel.

Generally the service was excellent, the room was quiet with several electrical sockets as well as the all the basics.